Neteller has confirmed media reports circulating this week that U.S. authorities have frozen access to U.S.-based accounts as part of an ongoing investigation into the company.
In a prepared statement released Thursday, the payment processor said that the United States Attorney's Office (USAO) had obtained court-ordered seizure warrants for "seizing funds pertaining to the group's transactions." The company believes--"to the best of [its] knowledge"--that the seized-funds sum does not exceed $55 million. "As a result of the restrictions placed by third parties, court-ordered seizures and related legal concerns, the group is currently unable to make payments to U.S. customers," it said.
In a meeting between Neteller's legal representation and the USAO on Jan. 19, the company pledged its cooperation and has since discussed a "potential mechanism" by which to repay its U.S. customers.
Click here to view the statement.