You have a good idea for a start-up business. You've started to put
together your management team. You've even convinced some friends and
family to invest some money.
It's time to write your business plan. This column will touch on some
of the most critical highlights to consider when writing a business
plan. It's clearly not a comprehensive "how-to."
YourFavoriteBookstore.com has numerous books devoted to the single
subject of how to write a business plan. You'll have to turn to those
books for the comprehensive detail.
Writing a business plan can seem like an intimidating and daunting
task to even skilled executives. It needn't be. You may even find that
it's a helpful exercise.
It may be useful because in developing the plan, you're forced to
analyze some of the details of your business and its directions. Writing
the plan may help you focus on some your weaknesses. As you develop
better answers for the business plan, you can also be working towards
turning these "better" ideas into reality.
Creating a business plan is not about writing a long and boring
academic paper about a business. You shouldn't feel like you're
revisiting your most dreaded college class--you know, the one with the
big term paper requirement.
A good business plan conveys the exciting prospects for your company.
It shouts with the enthusiasm that you feel for your ideas. It's the
written outline of where you're taking your business.
Anyway, if I didn't make you feel better about having to do it, you
still have to do it. So, get to work.
Confidentiality
One of the issues that my clients always raise is the confidentiality
of the business plan. They typically want me to prepare a
confidentiality agreement for a potential venture capitalist ("VC") to
sign before they give the business plan to the VC.
Clients correctly point out that they have little or no protection if
they give the plan to a VC without some kind of confidentiality
agreement. The problem is that VCs typically won't sign the agreement.
The VC's perspective is that hundreds or even thousands of business
plans may cross their desk in a year. They can't possibly sign all those
agreements. They'd be creating problems for themselves if they fund one
deal, but received several business plans that were arguably quite
similar. The problem with this argument is that they're right.
I say that from the perspective of an attorney who represents those
seeking funding, not the VCs. While a VC stealing your ideas or sharing
them with a potential competitor is a bad risk to have to take, it's one
that you'll have to accept. It's simply one of the rules of the game.
If you push too hard for a confidentiality agreement from a VC,
you'll generally find that you'll have a business plan that didn't get
read and you'll brand yourself as an amateur who doesn't understand the
rules. Neither is a result that you want.
Now, please don't send me e-mails with stories of VCs who signed
confidentiality agreements. I've seen them sign them too--occasionally.
Still, VCs not signing is the norm.
Standing Out
The simple fact is that your business plan has to compete against
more plans than you wish to imagine. You must find ways to make yours
stand out from the pack.
Let's start with the executive summary. It must be as perfect as you
can make it. Its purpose is to convince your reader to continue reading.
If they're not captivated by your executive summary, they won't read the
rest of your plan.
It's not an introduction and it's not a preface. It's your entire
plan condensed to its most important one to two pages. It must leave
your reader feeling that this is interesting and wanting to know the
details.
In two pages or less, your market, your product or service, the
strength of your management team, a summary of your projected numbers,
how much money you're seeking and, most importantly, "why you." Yes,
it's a bit much for so little space, but still it's the most important
task.
I call it the "why you" section. Others refer to it as your
"competitive and sustainable advantage" and simply an explanation of
what makes you unique in the marketplace.
Your executive summary must have a great explanation of why you
should be funded. You must explain what it is that you do better than
anyone else in the marketplace and how you will sustain that advantage.
You may have a great and new idea, but you must have a plausible
explanation of how you will maintain it.
In the body of the plan, when you are dealing with "why you," you
must detail how your advantage will survive reverse engineering,
outright copying, and just being overwhelmed by the brute force
capabilities of giants that may want to invade your space. If you
believe that you have this type of sustainable advantage, you must
persuade the VCs.
After the executive summary, many plans I see go into a history of
the company followed by its current status and then a few pages about
the charted course for the future. Others will jump into the technology
or the marketplace. I don't recommend either approach.
Many VCs that I've talked to say that if they get beyond the
executive summary, they flip through the plan to the section about the
management team. Based on my informal survey, I would suggest that an
extended section about the qualifications of the management team should
follow the executive summary. You can put the detailed resumes in the
back, but you should present your information in the order of interest
to the typical VC.
If you tweaked them in the executive summary, you keep them reading
by persuading them that your management team is solid, experienced,
capable and dedicated. Don't make them flip to the back to learn this.
Provide summaries of the qualifications of key members of your team
right after the executive summary.
If they're still reading, the next thing they want to know is "why
you." Now is the time to provide all of the details of your competitive
and sustainable advantage. Explain why the monster companies in similar
markets can't just jump in, use your ideas and wipe you out.
The Market
Now, continue to think like an interested potential investor. Let's
assume that you got her to continue beyond the executive summary,
convinced her that the management team was solid and committed, and that
you could sustain your real and identifiable advantage in the
marketplace. The next thing that she wants to know is that there is a
market.
What is your market? How big is it? Where is it going? Who is your
competition? You must do your homework and present solid answers to
these questions. When you meet with VCs, you must be prepared to
demonstrate solid research on these issues. You're not going to get very
far pulling these answers from the sky.
Solid information to go along with your solid ideas is what you want
your business plan to present. Use what I've told you to get you
started, but now is the time to invest in some good and comprehensive
guides to writing business plans.
Writing business plans is more art than science. There is no perfect
plan or even a perfect formula for a plan.
Just remember to think like a VC and you may go far with your ideas.
Always try to imagine what you would want to know before you invested
lots of money with people you didn't know very well. Answer those
questions to your own satisfaction and you will discover success in
finding funding. Good luck.
Mark Grossman's "TechLaw" column appears in numerous publications. Mark Grossman has extensive experience as a speaker as well. If you would like him to speak before your group or corporate meeting, please call (305) 443-8180 for information.
You can find a TechLaw archive at: www.DeWittGrossman.com.
If you have any comments, please send them to MGrossman@DeWittGrossman.com.
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