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iGaming News Page 924

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Brown Indictment
19 June 2000
During calendar year 1997, in the Northern District of California, County of Santa Clara, and elsewhere, the defendant DAVID BROWN, did willfully attempt to...»
Details on the Handa-Lopez Indictments
19 June 2000
Sixteen months of investigation, highlighted by a police raid in May 1999, has resulted in two indictments against Handa Lopez, Inc. (HLI) and two of the company's executives, David Brown of California and Raymond Clark of British Columbia. IGN has obtained copies of the two indictments.»
I-Gaming Investors Corner (June 12-16)
19 June 2000
Several dozen publicly held interactive gaming companies are reporting, acquiring, floating, spinning off, merging, de-listing, rising and falling in stock markets all over the world. Every Monday, IGN wraps the financial happenings of the Net betting biz from the previous week into a nifty little package just for you.»
Complaint Against AWI Could Be Resolved by Late July
18 June 2000
It's business as usual at the moment for American Wagering, Inc., a Nevada-licensed sportsbook operator that has found itself under a tremendous amount of pressure of late. Aside from facing the prospect of U.S. Congress legislating sports wagering companies into the ground , the company still awaits a hearing in which the Nevada Gaming Commission would rule on a complaint filed against the company by the Gaming Control Board in December 1999. »
The Latest from the House
16 June 2000
The Telecommunications, Trade and Consumer Protection Subcommittee of the House Commerce Committee met at 11 a.m. yesterday to discuss H.R. 3125, the Internet Gambling Prohibition Act. Overall, the hearing seemed to raise far more questions that it answered. A lot of issues clearly need to be resolved before the bill goes to the House for a vote.»
Credit Cards and RICO
16 June 2000
Attorney Paul Hugel and Professor Joe Kelly recently co-authored a paper covering the the various Internet gambling credit card cases. Kelly presented the paper last week at the 11th International Conference on Gambling and Risk-Taking in Las Vegas. You can also view the article online at Interactive Gaming News.»
Nambling Notes - Jun 16, 2000
16 June 2000
In this week's Nambling Notes: The House readies for testimony on the Internet Gambling Funding Prohibition Act, A big-time booboo for William Hill, more success for Casino on Net, a new venture for Victor Chandler and more.»
California Court Indicts Brown, Clark, Handa Lopez
16 June 2000
While politicians in Washington D.C. battle over the Internet Gambling Prohibition Act, another kind of legal drama is being played out in California. The ongoing investigation into the alleged illegal betting activity of the individuals who ran gaming software firm Handa Lopez, nearly 13 months after their Sunnyvale offices were raided, came to head yesterday when a two-count indictment against the two individuals as well as the company was filed in a San Jose Federal Court. Named in the indictment are Handa Lopez David Brown and Raymond Clark.»
McAllister Resigns
15 June 2000
Gyneth McAllister, the Antigua Director of Offshore Gaming, told IGN today that she has officially resigned her position effective June 16, 2000. During her tenure, McAllister saw Antigua become the largest interactive gaming licensing jurisdiction, issuing more than 80 virtual casino or sportsbook licenses. A spokesperson for Prime Minister Lester Bird's office, however, indicated that the PM hasn't yet received her resignation.»
Tools of the Trade - Jun 15, 2000
15 June 2000
As a leader in an Internet-driven industry, you've got to stay informed about the latest products, technologies and services available to thriving e-businesses. Instead of sitting on your lead, broaden the distance between you and the rest of the pack by equipping yourself with the tools necessary to get it done. Every week IGN publishes a new medley of blips and blurbs about products, services and events that could be help you strengthen your e-business.»
Who's Licensed Where?
15 June 2000
Who's now in charge of Internet gaming licensing isn't the only question on the minds of those on the outside looking in on increasingly volatile jurisdiction of Antigua and Barbuda. Thanks to a new feature on the Antigua Directorate of Offshore Gaming website, visitors might be confused about the licensing status of Golden Palace and InterCasino, two of the Net's most successful casinos.»
SafeTPay Facilitates Secure ATM Transactions
14 June 2000
Is there any single product that will prove to be the best payment solution for Net betting sites? Among the many companies hoping that their solution will be the chosen one, SafeTPay has developed a system that allows consumers to purchase goods and services over the Internet using existing ATM-cards with PIN (personal identification number), as well as credit cards and smart cards. The company, which came together in late 1999, believes its unique product will solve a number of payment issues, including chargebacks, that are dogging the interactive betting industry.»
The IGN Data Hub - Jun 14, 2000
14 June 2000
In our zealous attempt to provide relief for potential information overload, we've condensed several industry-related surveys and research findings into a more digestible form for your reading pleasure.»
Customer Fraud: A Problem that Must Be Addressed
13 June 2000
The lifeblood of any business is its customers. Without customers, a business doesn't exist. Unfortunately, some customers create more problems than income. Whether they are trying to generate bad press or attempting to scam a business, it only takes a few customers to cost a business big money.»
MGAM Remains Poised to Capitalize on Legalization
13 June 2000
Kyl bill watching has become a favorite pastime for many in the Net betting industry and beyond. Among those watching the bill's progress (or lack thereof) is Skip Lannert, VP and director of operations for Multimedia Games Inc. (MGAM). His company has just announced an agreement with the Seneca-Cayuga Indian tribe to install the company's new VC-2000 TM video clone software in the tribe's casinos, bingo halls and retail outlets. The software could potentially be adapted for interactive gaming purposes.»
Linking to Other Websites - the Ticketmaster Case
13 June 2000
Where there's money, disputes arise and litigation follows. It's the American way. E-commerce is no different. A March 27, 2000 decision in the case of Ticketmaster v. Tickets.com provides an excellent example of how real courts handle real cases involving the new and often esoteric issues that arise from e-commerce. I'm going to focus on online contracting and what's called deep linking.»
Managing Complaints
12 June 2000
For many businesses and managers, handling customer complaints is a tiresome hassle. Dealing with unpleasant and angry customers is certainly no fun; it can also take a toll on your people.

There are many tried-and-true methods of defusing customer situations, and each company has its own service policies for empowering employees and addressing customer complaints. So, rather than discuss how to handle a complaint, this month I would like to discuss how to design and manage an effective complaint process.»

I-Gaming Investors Corner (June 5-9)
12 June 2000
Several dozen publicly held interactive gaming companies are reporting, acquiring, floating, spinning off, merging, de-listing, rising and falling in stock markets all over the world. Every Monday, IGN wraps the financial happenings of the Net betting biz from the previous week into a nifty little package just for you.»
Mobile Betting in China?
12 June 2000
A strategic alliance between communication supplier Ericsson and Hong Kong e-commerce enabler Netalone.com Ltd. could bring gambling and more to the Chinese mobile commerce market. Netalone will provide technical expertise in e-commerce applications, cross-platform solutions and systems integration to develop an m-commerce platform to the deal. Ericsson, meanwhile, will provide a secured payment solution (e-pay) along with technical and resources support to netalone's e-commerce applications and make them mobile.»
European Powwow Examines Net Betting
10 June 2000
A recent meeting of the Gaming Regulators European Forum (GREF), comprised of gaming regulators from throughout Europe, covered Internet gaming issues and European Union developments. Fifty-two representatives from 20 European nations attended the May 12 meeting in Ljubljana.»
Another Weapon in the War Against Poor Customer Service
10 June 2000
Good customer service isn't the online gaming business' strongest point. Some operators genuinely work at it and have developed a good reputation among players. Hindering the development of good customer care for many sites, however, is that their customer base is largely American, while the customer service representatives are not. Many sites employ residents from their idyllic island locales who aren't prepared to deal with the demands of American players.»
More Cyber 'Anti-Bookies' Sprout in the U.K.
9 June 2000
Bookmakers continue to be excluded from the newest wave of interactive betting sites coming out of the U.K. The latest two to announce the launching of new person-to-person wagering services are Betfair.com and Betmart.com. Both will go live with their sites this month. Plus, a new site from bookmaker Firststake plc will offer punters the ability to propose a bet, but not the odds.»
Nambling Notes - June 9, 2000
9 June 2000
News is falling from the sky like rain and the editorial department at IGN is running around with buckets collected a tidbits, blips and blurbs for your reading pleasure. Here are a few morsels of industry news to keep that ferocious appetite satisfied. In this week's Nambling Notes: Interactive lotteries are taking over the world, new mobile betting sites come onto the scene, the House schedules hearings for both Net betting bills and more.»
The Latest from the House
8 June 2000
On Wednesday, four leading "pro-family" leaders continued behind-the-scenes efforts on Capitol Hill to gain support for the Internet Gambling Prohibition Act, H.R. 3125, by circulating a group letter calling for immediate action to pass the bill, which is the House version of the Kyl bill. Meanwhile, the U.S. House of Representatives Banking Committee has postponed its scheduled markup of the Internet Gambling Funding Prohibition Act (H.R. 4419).»
May 17 Letter to Speaker Hastert
8 June 2000
Dear Speaker Hastert:
We urge you to support H.R. 3125, the Internet Gambling Prohibition Act, and bring it to the House floor for immediate consideration. This legislation would make it illegal for gambling businesses to place a bet or knowingly assist someone in placing a bet over the Internet. H.R. 3125, as written, would clarify existing Federal law and prohibit wagering on the more than 700 current gambling sites that are already available over the Internet.»
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