Wednesday, 24 June 2026

iGaming News Page 927

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British Horseracing Board Seeks Compensation from William Hil
21 June 2000
William Hill executives might be busy setting up new offices in Antigua for their online bookmaking operations, but a few lingering problems keep calling them back to Britain. The British Horseracing Board (BHB) says that it has begun legal proceedings in March against William Hill for obtaining pre-race data from the BHB's database for use on the bookmaker's Internet betting site.»
Technology Insurance
20 June 2000
Well, the hurricane season is here again. Your business probably has insurance in place for hurricanes, but do you have insurance for a computer disaster, or what we might call a "Technology Twister."»
Cyber Ramblings - Jun 20, 2000
20 June 2000
Every week, Interactive Gaming News churns through a roundup of important Internet and technology-related worldwide news. This week's inaugural batch covers new policies in the U.S., the E.U. and Thailand.»
Putting a Stop to Internet Gambling
20 June 2000
U.S Rep. Bob Goodlatte, sponsor of the Internet Gambling Prohibition Act, wrote the following article, which appeared yesterday in USA Today...»
Land-based Caribbean Casino Builds a Bridge
20 June 2000
Excelsior Casino, a land-based casino in Aruba, has launched a virtual casino offering real-money play, becoming the self-proclaimed first land-based casino from the Western Hemisphere to offer Internet gaming. Excelsior joins the likes of Lasseters and Federal Hotels by adding virtual gaming to its land-based facility. The new site is licensed in Belize and offers players cash, prizes and trips.»
NSW TAB Provides Attractive Innovations for Interactive Bettors
19 June 2000
Australia is home to more gamblers than more most nations, and the country's quench for gambling has long been filled by various state or territorial TABs, such as the one in New South Wales. How popular is gambling in Australia? According to a recent gambling study, eight out of 10 Australians have gambled in the last year.»
Next up for the House: 4419
19 June 2000
The U.S. House hearing on H.R. 4419 (the banking bill introduced by Reps. Leach and LaFalce) is set for 10:00 a.m. tomorrow. The witnesses are as follows...»
Handa-Lopez Indictment
19 June 2000
HANDA-LOPEZ, INC., World Wide Multimedia, Inc, and Scylinx, Corporation, A.V.V. (hereinafter "HANDA-LOPEZ"), were associated businesses with offices located at 457 E. Evelyn Avenue, Suite E, Sunnyvale, California. HANDA-LOPEZ was in the business of operating interstate and international lnternet gambling web sites and sold gambling software from its office in Sunnydale, California. At differing times, HANDA-LOPEZ employed approximately 10 persons.»
Brown Indictment
19 June 2000
During calendar year 1997, in the Northern District of California, County of Santa Clara, and elsewhere, the defendant DAVID BROWN, did willfully attempt to...»
Details on the Handa-Lopez Indictments
19 June 2000
Sixteen months of investigation, highlighted by a police raid in May 1999, has resulted in two indictments against Handa Lopez, Inc. (HLI) and two of the company's executives, David Brown of California and Raymond Clark of British Columbia. IGN has obtained copies of the two indictments.»
I-Gaming Investors Corner (June 12-16)
19 June 2000
Several dozen publicly held interactive gaming companies are reporting, acquiring, floating, spinning off, merging, de-listing, rising and falling in stock markets all over the world. Every Monday, IGN wraps the financial happenings of the Net betting biz from the previous week into a nifty little package just for you.»
Complaint Against AWI Could Be Resolved by Late July
18 June 2000
It's business as usual at the moment for American Wagering, Inc., a Nevada-licensed sportsbook operator that has found itself under a tremendous amount of pressure of late. Aside from facing the prospect of U.S. Congress legislating sports wagering companies into the ground , the company still awaits a hearing in which the Nevada Gaming Commission would rule on a complaint filed against the company by the Gaming Control Board in December 1999. »
The Latest from the House
16 June 2000
The Telecommunications, Trade and Consumer Protection Subcommittee of the House Commerce Committee met at 11 a.m. yesterday to discuss H.R. 3125, the Internet Gambling Prohibition Act. Overall, the hearing seemed to raise far more questions that it answered. A lot of issues clearly need to be resolved before the bill goes to the House for a vote.»
Credit Cards and RICO
16 June 2000
Attorney Paul Hugel and Professor Joe Kelly recently co-authored a paper covering the the various Internet gambling credit card cases. Kelly presented the paper last week at the 11th International Conference on Gambling and Risk-Taking in Las Vegas. You can also view the article online at Interactive Gaming News.»
Nambling Notes - Jun 16, 2000
16 June 2000
In this week's Nambling Notes: The House readies for testimony on the Internet Gambling Funding Prohibition Act, A big-time booboo for William Hill, more success for Casino on Net, a new venture for Victor Chandler and more.»
California Court Indicts Brown, Clark, Handa Lopez
16 June 2000
While politicians in Washington D.C. battle over the Internet Gambling Prohibition Act, another kind of legal drama is being played out in California. The ongoing investigation into the alleged illegal betting activity of the individuals who ran gaming software firm Handa Lopez, nearly 13 months after their Sunnyvale offices were raided, came to head yesterday when a two-count indictment against the two individuals as well as the company was filed in a San Jose Federal Court. Named in the indictment are Handa Lopez David Brown and Raymond Clark.»
McAllister Resigns
15 June 2000
Gyneth McAllister, the Antigua Director of Offshore Gaming, told IGN today that she has officially resigned her position effective June 16, 2000. During her tenure, McAllister saw Antigua become the largest interactive gaming licensing jurisdiction, issuing more than 80 virtual casino or sportsbook licenses. A spokesperson for Prime Minister Lester Bird's office, however, indicated that the PM hasn't yet received her resignation.»
Tools of the Trade - Jun 15, 2000
15 June 2000
As a leader in an Internet-driven industry, you've got to stay informed about the latest products, technologies and services available to thriving e-businesses. Instead of sitting on your lead, broaden the distance between you and the rest of the pack by equipping yourself with the tools necessary to get it done. Every week IGN publishes a new medley of blips and blurbs about products, services and events that could be help you strengthen your e-business.»
Who's Licensed Where?
15 June 2000
Who's now in charge of Internet gaming licensing isn't the only question on the minds of those on the outside looking in on increasingly volatile jurisdiction of Antigua and Barbuda. Thanks to a new feature on the Antigua Directorate of Offshore Gaming website, visitors might be confused about the licensing status of Golden Palace and InterCasino, two of the Net's most successful casinos.»
SafeTPay Facilitates Secure ATM Transactions
14 June 2000
Is there any single product that will prove to be the best payment solution for Net betting sites? Among the many companies hoping that their solution will be the chosen one, SafeTPay has developed a system that allows consumers to purchase goods and services over the Internet using existing ATM-cards with PIN (personal identification number), as well as credit cards and smart cards. The company, which came together in late 1999, believes its unique product will solve a number of payment issues, including chargebacks, that are dogging the interactive betting industry.»
The IGN Data Hub - Jun 14, 2000
14 June 2000
In our zealous attempt to provide relief for potential information overload, we've condensed several industry-related surveys and research findings into a more digestible form for your reading pleasure.»
Customer Fraud: A Problem that Must Be Addressed
13 June 2000
The lifeblood of any business is its customers. Without customers, a business doesn't exist. Unfortunately, some customers create more problems than income. Whether they are trying to generate bad press or attempting to scam a business, it only takes a few customers to cost a business big money.»
MGAM Remains Poised to Capitalize on Legalization
13 June 2000
Kyl bill watching has become a favorite pastime for many in the Net betting industry and beyond. Among those watching the bill's progress (or lack thereof) is Skip Lannert, VP and director of operations for Multimedia Games Inc. (MGAM). His company has just announced an agreement with the Seneca-Cayuga Indian tribe to install the company's new VC-2000 TM video clone software in the tribe's casinos, bingo halls and retail outlets. The software could potentially be adapted for interactive gaming purposes.»
Linking to Other Websites - the Ticketmaster Case
13 June 2000
Where there's money, disputes arise and litigation follows. It's the American way. E-commerce is no different. A March 27, 2000 decision in the case of Ticketmaster v. Tickets.com provides an excellent example of how real courts handle real cases involving the new and often esoteric issues that arise from e-commerce. I'm going to focus on online contracting and what's called deep linking.»
Managing Complaints
12 June 2000
For many businesses and managers, handling customer complaints is a tiresome hassle. Dealing with unpleasant and angry customers is certainly no fun; it can also take a toll on your people.

There are many tried-and-true methods of defusing customer situations, and each company has its own service policies for empowering employees and addressing customer complaints. So, rather than discuss how to handle a complaint, this month I would like to discuss how to design and manage an effective complaint process.»

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